Help / F.A.Q.
01. Sign In Problems
Actual account information:
Make sure you are using your latest account information that you received by e-mail. Also every time you request your Account Information to be e-mailed to you a new Password is provided. Cookies need to be enabled: Make sure that your browser is configured to accept cookies or that you agree to accept cookies during the Sign In process. Password notes: Passwords are case-sensitive, if you have for instance CapsLock enabled all the letters you type will be capitalized and possibly not matching your original Password. If you forgot your Password click "Forgot your Password?" on the Sign In page. Other problems: Please don't hesitate to contact the Webmaster. For this to work your browser needs to be configured to accept cookies or that you agree to accept cookies during the Sign In process. If problems remain, you should check the following:
If you keep having problems please don't hesitate to contact the Webmaster. Make sure to include the E-mail Address that you use to Sign In with, the browser name and browser version you use. And if you have, the name and version of firewall applications and anti-virus programs you are using at the moment. Normally you would receive your Account Information within seconds but delays are possible. If you did not receive the e-mail within 24 hours there may be several reasons:
Please note: If you are having problems receiving these e-mails there is a big chance you also won't be able to receive any answers to your questions when you have e-mailed the Webmaster about these issues. 02. Profile
What photos are accepted
Naturally each photo has to be you and preferably recently taken. Photos with added graphics, logo's, a copyright notice, or sexually explicit ones are most likely not getting approved. File extension and size Make sure that you use the original resolution or a high resolution version but also try to keep the file size under 2MB. Accepted file types are 'jpg'/'jpeg' (preferred), 'tif'/'tiff', 'bmp', and 'png'. Headshot and Mainshot The Headshot is used for the public FittestMale Profile indexes. The Mainshot type is a bit larger than the Headshot and used on top of your online Profile. Both of these image types end up square so if you would upload a rectangle shaped photo it will be cropped -- towards the center. Snapshots Basic users have the possibility to add up to 8 snapshots to their profile. Models can add up to 32 snapshots. Portfolios Models have the opportunity to submit Portfolios with professional photos for which they are getting paid, once approved. What can I write in my About This section is intended to let people know something about you and your interest in fitness. Please do not give your full name and you should not give links to other websites. More information? If you bump into problems or have questions, please contact the Webmaster. 03. Trouble Shooting
In some cases, your web browser may already contain the plug-in for the player to view the video format. If you're having trouble viewing video, you may be required to download new or updated software.
Windows/Mac Users: Use the next button to download the latest version of the free QuickTime player. The latest Mac OS has the QuickTime player already on board. Linux/UNIX Users: Support of the QuickTime format for Linux/UNIX systems is in development by third parties. Please note: In business environments downloading/viewing multimedia files from the Internet is sometimes blocked by network operators to save bandwith for work matters. For more help check out the Apple QuickTime Support page. 04. Communicating with the website
In order to protect your personal information please only make contact with FittestMale by one of the following 3 methods.
1. Sending an email to support@modelshealth.com 2. Sending an online message to the 'ModelsHealth' profile 3. Using the online contact form We will not ask you to send information in ANY other way and if someone does then this person does not represent us. Please follow this advice for your own online security. 05. Model Booking
The 'Model Booking' section is designed to give those who need to book a model the comfort of knowing that the candidate is professionally managed or assured by the site.
1. Professionally Managed Agent's can upload their models to their profile, or existing model's can apply to be managed through the site. 2. Identity Assured Any model can have their profile displayed in the 'ModelsHealth' agent account. To apply simply send an application message, or email support@modelshealth.com. You will be required to go through identification to prove your age and that you are the person in the profile. 06. Agent Accounts
Agent accounts are by application only, if you want to create an agent account please follow these steps.
1. Create a regular account. 2. Send a message via online messaging to 'ModelsHealth' or send an email to support@modelshealth.com You will be contacted within 48 hours to discuss your application. Agent accounts include the following features
* Full Model Management - uploading of photos, profile information and portfolios * News Listings - The Agent home page allows the publishing of news. * Linking and Moderation - While we do not allow model profiles to link to external sites Agents can link to their own websites. Agents will act as moderator for their homepage and their Model's profiles. Agent accounts are listed in the Profiles section under the Listings tab.
Being an agent doesn't mean you must be a registered model agency. We expect that an agent account could also be useful to
* Photographers - Showcase your work and offer your skills to upcoming talent on the website. * Performing Athletes - From 'Martial Arts' to 'Dance' if you represent a team of athletes a homepage could help raise your profile. * Gyms - Maybe a way to find new members or advertise the services of your Training staff. |
